Terms & Conditions (T&C)

Effective Date: 1/12/2025 to 31/12/2026
Company: Yoga Clan Private Limited
Registered Address: 487 G1, Rabindranath Tagore Nagar, Kanakadasa Nagar, Somanath Nagar, Kergalli, Mysuru, Karnataka 570033, India
Contact Email: support@yogaclan.com

1. Introduction and Acceptance of Terms

Welcome to Yoga Clan Private Limited (“Yoga Clan,” “we,” “us,” or “our”).

Yoga Clan is a teacher-first digital platform designed to empower certified yoga instructors to manage their classes, payments, and students through a seamless online experience.

By accessing or using the Yoga Clan website or mobile application (collectively, the “Platform”), you (“User,” “Teacher,” or “Student”) agree to be bound by these Terms & Conditions (“Terms”).

If you do not agree to these Terms, please do not use the Platform.
These Terms apply to all users, including teachers, students, studios, and visitors.

2. Eligibility

3. Account Registration, KYC and Security

3.1 Registration accuracy

Users must create an account with accurate personal and/or business information. You are responsible for maintaining the confidentiality of your login credentials and for all activity performed under your account. Yoga Clan is not liable for unauthorized access resulting from user negligence. You agree to update your information promptly to maintain accuracy and compliance.

3.2 KYC for Teachers and Payout-Onboarding (mandatory)

To receive payouts through Yoga Clan’s centralized routing, Teachers and Institutions must complete Yoga Clan’s onboarding and KYC process. Completion of KYC is a condition precedent to (a) enabling payout routing to a Teacher’s bank account, and (b) releasing funds to the Teacher.

3.3 Government-API verification and consent

By registering as a Teacher or Institution you expressly authorize Yoga Clan to: (i) initiate KYC verification requests via government-provided KYC APIs and/or authorised payment-processor KYC endpoints (for example, those used by Razorpay); (ii) create and configure a vendor/payout channel on Razorpay’s routing framework that uses the Teacher’s verified bank details for settlements; and (iii) store only the minimum permitted verification metadata (for example verification token, KYC status, date/time) required to operate payouts and to satisfy regulatory recordkeeping. You expressly consent to this verification and to Yoga Clan sharing necessary identifiers with the payment processor for onboarding and settlement purposes.

3.4 What Yoga Clan stores (limited)

Yoga Clan stores the Teacher’s bank account details and payout channel identifiers necessary to route funds (for example: account holder name, account number, IFSC, vendor/payout channel ID). Yoga Clan does not store full sensitive KYC documents (such as scanned Aadhaar/PAN images) beyond what is permitted under applicable law and the government/API provider’s terms. Where law or the payment processor requires storage of certain verification artifacts, Yoga Clan will store only the minimum data required (for example, verification tokens or hashed identifiers) and will protect such data per our Privacy Policy.

3.5 Consequences of incomplete or failed KYC

If a Teacher fails to complete KYC or if KYC is rejected by the government API/payment processor, Yoga Clan may withhold or delay payouts, suspend payout routing, or restrict access to payout features until the matter is resolved. Yoga Clan is not liable for settlement delays caused by KYC failures or third-party rejections.

4. Role of Yoga Clan and Disclaimer

5. Teacher Obligations

Teachers agree to:

6. Student Obligations

Students agree to:

7. Payments, Fees, Refunds, and Payout Cycles

7.1 Centralized collection and Razorpay routing (vendor/payout channel model)

All student payments for classes, courses, subscriptions, or drop-in sessions are collected through Yoga Clan’s Razorpay account. Yoga Clan uses Razorpay’s routing/vendor channel features to route funds to Teachers’ bank accounts. As part of onboarding, and only after a Teacher’s KYC verification is successful, Yoga Clan configures a vendor/payout channel so that routed settlements may be credited to the Teacher’s nominated bank account by the payment processor.

7.2 Minimal manual intervention; storage of routing metadata

Settlement routing is automated wherever possible; manual intervention is limited to exceptions (e.g., compliance review, failed settlements, or KYC issues). Yoga Clan stores payout-related metadata required for routing and reconciliation (for example: vendor/payout channel ID, last settlement reference, KYC verification token and status), and Teacher bank details necessary for payout execution.

7.3 Payout mechanics and timing

a. Course purchases (example 10-class program):

b. Drop-In classes:

All Teacher payouts—whether for full courses or individual sessions—are routed immediately upon payment capture. Settlement to Teacher bank accounts is executed strictly as per Razorpay’s payout cycle and is not controlled or guaranteed by Yoga Clan.

7.4 Commissions, fees and net settlement

Yoga Clan deducts platform commissions, applicable taxes, and payment gateway charges from gross receipts prior to initiating routing to the Teacher. Commission rates and fee schedules will be disclosed at onboarding and visible in the Teacher dashboard. The net amount after such lawful deductions is what Yoga Clan will request the payment processor to credit to the Teacher’s account.

7.5 Refunds, reversals and chargebacks

Because Yoga Clan centrally collects payments and initiates routing:

7.6 KYC, compliance holds and settlement liability

Yoga Clan may delay or hold routing of payments where KYC, tax or compliance checks are outstanding, or where suspected fraud or disputes exist. Yoga Clan is not liable for settlement delays caused by the payment processor, Razorpay routing, banking networks, or regulatory holds.

7.7 Taxes and reporting

Teachers are responsible for reporting income and paying taxes. Yoga Clan may collect and store information required for tax reporting and may provide settlement statements or reports to Teachers and to tax authorities as required by law.

8. Cancellation, Class Non-Delivery, and Settlement Impact

8.1 Teacher Cancellations

8.2 Student Cancellations

Cancellations by students are governed by the teacher’s refund policy. After 50 percent of classes are completed, refunds are generally not permitted.

8.3 Platform Cancellations

If classes cannot be delivered due to technical or operational issues attributable to the teacher or external events, Yoga Clan may process refunds and hold corresponding payouts.

9. Intellectual Property Rights

10. Community Conduct

All users must comply with Yoga Clan’s User Conduct & Community Guidelines.

Prohibited activities include:

Violations may result in warnings, suspension, or permanent account termination.

11. AI and Automation Disclosure

Yoga Clan may use AI-assisted tools to:

All AI features are implemented responsibly, using anonymized data, and in compliance with privacy laws. Users consent to AI-assisted operations by using the Platform.

12. Data and Privacy

12.1 KYC verification via government APIs and what Yoga Clan stores

To enable secure routing and regulatory compliance, Yoga Clan will: (a) initiate KYC verification requests for Teachers using government-provided KYC APIs and/or authorised payment-processor KYC endpoints; and (b) store only the minimum verification metadata required by law and by the payment processor (for example verification tokens, KYC status, verification timestamp, vendor/payout channel ID). Yoga Clan will not retain original sensitive KYC documents (e.g., scanned Aadhaar/PAN images) except where required by law or where the payment processor’s onboarding requires storage; in such cases Yoga Clan will store only the minimum permitted copies and will protect them under our security controls.

12.2 What is stored for payout operation

Yoga Clan stores Teacher bank account details and payout channel identifiers required to route funds (account holder name, account number, IFSC, payout channel/vendor ID). Yoga Clan also stores payment transaction metadata (Razorpay order IDs, settlement references, amounts, course IDs, refund flags) necessary for reconciliation, dispute resolution and tax reporting.

12.3 KYC documents by teacher type (summary)

Teachers must provide the documents required for their category:

12.4 Consent and data sharing with Razorpay/government APIs

By submitting KYC and bank information, Teachers consent to Yoga Clan sharing such information and verification requests with Razorpay and with government KYC APIs solely for the purposes of identity verification, vendor/payout channel creation, settlement routing, and compliance. Yoga Clan will only share the minimum data necessary and will rely on Razorpay and government APIs for secure processing.

12.5 Security, retention and user rights

Yoga Clan employs administrative, physical and technical safeguards to protect stored bank details and verification metadata. KYC verification tokens, payout metadata and settlement records may be retained for periods required by law (including tax and financial record-keeping laws—typically up to 7 years). Teachers may request access to, correction of, or deletion of personal data subject to legal retention obligations; deletion requests that would interfere with required record-keeping or ongoing payout obligations may be declined until obligations are satisfied.

12.6 No storage of payment instrument credentials

Yoga Clan does not store full payment instrument credentials (e.g., card numbers, CVV, UPI credentials). Such sensitive payment instrument handling is performed by Razorpay under its security and regulatory framework.

13. Limitation of Liability

Yoga Clan shall not be liable for:

Yoga Clan’s total liability shall not exceed the amount of service fees paid by the user in the month preceding the claim.

14. Termination and Suspension

Yoga Clan may suspend or terminate user accounts for:

Users may request voluntary account deletion by contacting the grievance officer.

15. Force Majeure

Yoga Clan and its teachers are not responsible for delays or non-performance due to causes beyond their control, including natural disasters, war, pandemics, death, or major technical failures.

16. Amendments

Yoga Clan may modify or update these Terms at any time.
Material changes will be notified via email or on the Platform.
Continued use of the Platform after such changes constitutes acceptance of the updated Terms.

17. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India.
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

18. Grievance Redressal Mechanism

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, Yoga Clan has appointed a Grievance Officer to address user complaints.

19. Contact Information

For general inquiries, feedback, or assistance, please contact us at:
support@yogaclan.com

20. Closing Statement

Yoga Clan is committed to building a mindful, ethical, and empowering global yoga community.
By using this platform, you agree to uphold these values and participate in a space rooted in authenticity, respect, and trust.

Yoga Clan operates a milestone-based centralized payment model and all users agree to follow its payout schedules and refund rules.

Last Updated: 30/11/2025

Yoga Clan Private Limited